A travel agency that takes care of both "how do we get there" and "is this trip worth it."
Where it all began
iTour's founder, "Lolo," was a local tour guide in Penghu 20 years ago. The more tours he led, the more he loved it, especially the time on the bus.
"Taiwan is small, the sights are much alike, and guests could visit them on their own. Where you can really make a difference is on the bus." So he got into the habit of connecting with guests during the ride: telling stories and guiding in a funny way. After a forty-minute ride, people would get off still following him, wanting to hear more. That sense of achievement is what kept him going.
He started with tours; as more and more events came along, he wanted them to look better, so he began running themed parties. Later he noticed that many people have families, assets or companies in Vietnam, yet Vietnam visas were hard to get. iTour already had resources and connections in Vietnam from years of leading tours there, so we turned "getting our customers' visas sorted" into a formal service: it solved a real pain point for customers and opened a new path for iTour.
Over the years iTour has also supported causes we believe in: director Chi Po-lin attended iTour's opening, and we have long supported his film Beyond Beauty: Taiwan from Above (看見台灣). We have also assisted the production crew of the TV drama 《那片星空那片海》 and sponsored the 台灣原聲童聲合唱團 children's choir (2023 world choir gold medal). Lolo himself has long been active in the industry and the community: Vice Chair of the Technology Development Committee of the Travel Quality Assurance Association, BNI chapter president, Lions Clubs International and local organizations.
Lolo now also runs a travel video channel that explains clearly "what iTour does." See his channel →
"The best part of any trip is the happy memories." So we don't just sell itineraries: when needed, we turn a dinner into a themed party and an employee trip into something everyone is still talking about when they get back.
Professionalism shows on the day something goes wrong. A licensed agency, NT$2.5 million travel liability insurance + NT$200,000 accident medical insurance as standard on every trip, and a tour leader on important groups: these are the basics, not extras.
Under general manager Lolo, Vice President of Administration Ashley C. and Vice President of Products Kevin Lee lead four departments: finance, marketing, incentive travel and visas.
An officially authorized designated Vietnam visa office and an officially authorized Thai e-visa agent. We handle Vietnam e-Visas, urgent e-Visas and visa expediting, airport fast track, Taiwan Compatriot Permits, passports, Thai visas, Philippine visas and more, serving more than 30,000 people a year (close to 9,000 in a single peak month). With dedicated LINE service and proactive reminders, "will I make it in time?" becomes something you don't have to worry about.
Corporate employee trips, incentive trips, family days, year-end parties and themed event design. 20 years, 1,000+ groups, 50,000+ travelers, over NT$200 million in travel, with traveler satisfaction above 90%. We blend team building and evening events into travel: finding fun, chemistry and teamwork.
ITOUR INTERNATIONAL CO.,LTD is founded, starting with corporate employee trips and incentive travel. Director Chi Po-lin came to our opening; supporting Beyond Beauty: Taiwan from Above is something we've always kept close to heart.
Employee trips, family days and year-end parties keep growing; themed parties and team building become iTour's signature. We also lead many groups to Vietnam and build local resources and connections.
During the pandemic, mostly domestic trips: diving, Taiwan's 100 Peaks, rafting and a sunrise kayaking series. Surprise marriage proposals planned in Bali, W Hotel Taipei, Maokong and Hualien.
Many people have families, assets or companies in Vietnam, yet Vietnam visas are hard to get. Using our Vietnam resources, iTour turns visa service, urgent e-Visa and visa expediting, and airport Priority / VIP Fast Track into formal services: solving customers' pain points and opening a new line of business.
More than 30,000 visa services a year and over 15,000 Vietnam e-Visas so far; 1,000+ employee trips, 50,000+ travelers and over NT$200 million in travel. Google 4.8 stars / 341 reviews, Facebook 100% recommend / 93 reviews. We start moving our website back to our own brand.
A bright, professional and efficient environment, with our visa team, incentive travel team, administration and marketing all in the same space.
Visas, fast track, employee trips, themed events: it can all start with one message.
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